TERMS / SATISFACTION GUARANTEE / RETURN POLICY / WARRANTY
For purchases shipped within the continental U.S.
We accept broadfork returns on request up to 30 days after purchase.
Keep the shipping box and metal end-inserts for return; the broadfork can ship only with box and inserts. Contact us for packing instructions: firstname.lastname@example.org
We’ll subtract $35 from your refund to help cover the costs of shipping (which can cost us up to $75).
We accept broadfork exchanges on request up to 30 days after purchase.
You must keep the shipping box and metal end-inserts for return; the broadfork can ship only with box and inserts.
We’ll bill you for $65 to help cover the costs of shipping (which can cost us up to $75 each direction), in addition to any price difference in the broadforks.
Send a check to cover the ship costs, or ask us to send an invoice to pay by credit card: email@example.com
We guarantee our broadforks against mechanical failure for life.
If your broadfork becomes damaged in the course of normal use, take a photo and send it to us, along with the name of the original buyer: firstname.lastname@example.org
We can either refund the purchase price or send you a replacement.
Our warranty does not cover damage caused by abuse of the tool, including extending handles to increase leverage, running over it with a vehicle, or using it to lift rocks larger than a loaf of bread or remove roots larger than 1" diameter.
Purchases shipped outside the continental US
Our warranty is limited to refund of your purchase price in case of mechanical failure. We do not offer returns, exchanges or refunds of shipping, customs fees, taxes, or other costs above the actual price of the broadfork.