TERMS / SATISFACTION GUARANTEE / RETURN POLICY / WARRANTY
For purchases shipped within the continental U.S.
Returns
We accept broadfork returns on request up to 30 days after purchase.
Broadforks can ship only with original box and inserts. Keep the shipping box and metal end-caps for return. Contact us for packing instructions: sales@meadowcreature.com
We will deduct shipping costs from your refund, typically $50 for a 2-handle broadfork, $30 for a Raised Bed broadfork, $20 for a Digging, Border, or Weed fork.
For other items, check with us.
Exchanges
We don't offer exchanges. If the item you ordered isn't quite right, please return it for refund.
Warranty
We guarantee our broadforks against mechanical failure for life.
Our guarantee covers normal use of the tool, as built, for its intended purpose only.
If your broadfork becomes damaged in the course of normal use, take a photo and send it to us, along with the name of the original buyer and explanation of damage, to sales@meadowcreature.com
We can either refund the purchase price or send you a replacement.
Our warranty does not cover damage caused by abuse of the tool, including extending handles to increase leverage, use by more than one person at a time, pulling on one handle at a time, or running over with a vehicle.
The warranty does not cover damage caused by lifting rocks larger than one pound, removing roots larger than 1/2" diameter, or prying out large shrubs and invasives such as holly, honeysuckle, etc. The tool is not intended for use as a pry bar.
The warranty is void if the tool is modified in any way, such as welding additional material to the tool, lengthening handles, etc.
Purchases shipped outside the continental US
Our warranty is limited to refund of your purchase price in case of mechanical failure. We do not offer returns, exchanges or refunds of shipping, customs fees, taxes, or other costs above the actual price of the broadfork.